Cookie Policy
Last Updated: December 12, 2024
This Cookie Policy explains how BadamSoft LLC ("we," "us," or "our") uses cookies and similar tracking technologies on our website (badamsoft.com). By using our website, you consent to the use of cookies as described in this policy.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, track usage, and provide a better user experience.
1. Types of Cookies We Use
We use the following categories of cookies on our website:
1.1 Essential Cookies (Strictly Necessary)
Purpose: These cookies are necessary for the website to function properly and cannot be disabled.
What they do:
- Enable core website functionality
- Remember your cookie consent preferences
- Maintain security and prevent fraud
- Keep you logged into your account
- Process purchases and license activations
Examples: session_id, csrf_token, cookie_consent
1.2 Performance Cookies (Analytics)
Purpose: These cookies help us understand how visitors use our website so we can improve it.
What they do:
- Collect anonymous statistics about page visits
- Track which pages are most popular
- Identify technical errors and bugs
- Measure website performance
- Help us understand user behavior patterns
Third-party services: Google Analytics, Hotjar
Examples: _ga, _gid, _gat (Google Analytics)
1.3 Functional Cookies (Preferences)
Purpose: These cookies remember your preferences and choices to provide a personalized experience.
What they do:
- Remember your language preference
- Save your location or region settings
- Remember items in your shopping cart
- Store your display preferences (e.g., dark mode)
- Remember form data to avoid re-entering information
Examples: language_pref, cart_items, theme_mode
1.4 Marketing Cookies (Targeting/Advertising)
Purpose: These cookies track your browsing activity to deliver relevant advertisements and marketing campaigns.
What they do:
- Show you relevant ads on other websites
- Track the effectiveness of our marketing campaigns
- Limit the number of times you see an ad
- Build a profile of your interests
- Enable retargeting and remarketing
Third-party services: Google Ads, Facebook Pixel, LinkedIn Insight Tag
Examples: _fbp (Facebook), IDE (Google), li_sugr (LinkedIn)
2. First-Party vs. Third-Party Cookies
2.1 First-Party Cookies
These cookies are set directly by BadamSoft and are used to operate our website and provide core functionality. We have full control over how these cookies are used.
2.2 Third-Party Cookies
These cookies are set by external services we use on our website. Third-party cookies are governed by the privacy policies of those services:
- Google Analytics: Website analytics and performance tracking
- Google Ads: Advertising and conversion tracking
- Facebook Pixel: Social media advertising and retargeting
- Stripe/PayPal: Payment processing
- Intercom/Zendesk: Customer support chat
3. How Long Cookies Last
Cookies have different lifespans:
3.1 Session Cookies
These temporary cookies are deleted when you close your browser. They help maintain your session as you navigate our website.
3.2 Persistent Cookies
These cookies remain on your device until they expire or you delete them. Expiration periods vary:
- Essential cookies: Up to 1 year
- Functional cookies: Up to 1 year
- Analytics cookies: Up to 2 years (Google Analytics)
- Marketing cookies: Up to 90 days (varies by service)
4. How We Use Cookies
We use cookies for the following purposes:
- Authentication: To keep you logged in and verify your identity
- Security: To protect against fraud, spam, and unauthorized access
- User Experience: To remember your preferences and provide personalized content
- Shopping Cart: To save items in your cart between sessions
- Analytics: To understand how visitors use our website and identify areas for improvement
- Marketing: To deliver relevant ads and measure campaign effectiveness
- Performance: To monitor website speed, errors, and technical issues
- A/B Testing: To test different versions of pages and features
5. Managing Your Cookie Preferences
You have control over which cookies you accept:
5.1 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner. You can choose to:
- Accept All: Allow all cookies for the best experience
- Reject Non-Essential: Only allow essential cookies
- Customize: Choose which cookie categories to accept
5.2 Browser Settings
You can manage cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block all cookies or specific cookies
- Block third-party cookies only
- Clear cookies when you close the browser
- Receive a warning before cookies are stored
Note: Blocking or deleting cookies may impact your experience and prevent some features from working properly.
5.3 Browser-Specific Instructions
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
5.4 Opt-Out of Third-Party Cookies
You can opt out of specific third-party cookies:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Google Ads: Google Ads Settings
- Facebook: Facebook Ad Preferences
- Industry-wide opt-out: Digital Advertising Alliance Opt-Out
5.5 Do Not Track (DNT)
Some browsers offer a "Do Not Track" (DNT) signal. Currently, there is no universal standard for how websites should respond to DNT signals. We do not alter our cookie practices in response to DNT signals at this time.
6. Cookies and Personal Data
Some cookies may collect personal information, such as:
- IP address and location data
- Browsing history and page views
- Device and browser information
- User identifiers and session data
This data is processed in accordance with our Privacy Policy. We implement appropriate security measures to protect cookie data.
6.1 Data Retention
Cookie data is retained for the duration specified in Section 3. After expiration, data is automatically deleted or anonymized for statistical purposes.
7. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information or use cookies to track children. If you believe we have collected data from a child, please contact us immediately.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in technology or cookie usage
- New third-party services
- Legal or regulatory requirements
- Improvements to our website
We will notify you of significant changes by updating the "Last Updated" date and, where appropriate, displaying a notice on our website. Your continued use of our website after changes constitutes acceptance of the updated policy.
9. More Information
For more information about how we process your data, please see:
- Privacy Policy - How we collect and use personal information
- Terms of Service - Terms governing use of our products
10. Contact Us
If you have questions about our use of cookies, please contact us:
BadamSoft LLC
1621 Central Avenue
Cheyenne, WY 82001
United States
Email: privacy@badamsoft.com
Support: support@badamsoft.com
Detailed Cookie List
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| cookie_consent | Essential | Stores your cookie preferences | 1 year |
| session_id | Essential | Maintains your login session | Session |
| _ga | Analytics | Google Analytics user tracking | 2 years |
| _gid | Analytics | Google Analytics session tracking | 24 hours |
| _fbp | Marketing | Facebook Pixel tracking | 90 days |
| cart_items | Functional | Saves shopping cart contents | 7 days |
Effective Date: This Cookie Policy is effective as of December 12, 2024. We recommend reviewing this policy periodically for any updates.