How Can We Help?
Our dedicated support team is here to assist you with any questions or issues
Live Chat
Chat with our support team in real-time during business hours.
Support Hours
24/7 - Responses within 24 hours
Monday - Friday, 9:00 AM - 6:00 PM EST
Submit a Support Ticket
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Common Questions
Quick answers to frequent questions
How fast is your response time?
We aim to respond to all support tickets within 24 hours on business days. Priority support customers receive responses within 4 hours.
What information should I include?
Please include your license key, WordPress version, WooCommerce version, and detailed steps to reproduce the issue.
Do you offer phone support?
Phone support is available for Enterprise customers. Standard customers can reach us via email, chat, or support tickets.
Can you help with customization?
We provide support for our products as documented. For custom development work, please contact our sales team for a quote.